Trainual is an onboarding and training platform that helps businesses document their processes, policies and SOPs, then train and test employees on them. Best for growing small businesses that keep re-explaining how things work and want to systematize onboarding so knowledge isn't stuck in people's heads.
We put Trainual through real client work before writing this. Here is the honest review — what it does well, where it falls short, and who should actually buy it.
What Trainual does
Trainual turns tribal knowledge into documented, trainable playbooks. Capture how your business runs — processes, policies, roles — then onboard and test staff so everyone does things the right way, consistently.
Key features
Process documentation
Capture how everything gets done.
Structured onboarding
Get new hires productive faster.
Testing & tracking
Confirm staff actually learned it.
Easy to build
Templates make documentation fast.
Try Trainual for yourself
We use Trainual and set it up for clients. Start free through our link, or have us run it for you.
Pros
- Systematizes onboarding
- Gets knowledge out of heads
- Testing confirms learning
- Easy to build with templates
Cons
- Takes effort to populate
- Ongoing upkeep needed
- Not a full LMS for courses
Our verdict
Trainual is a genuinely useful tool for growing businesses drowning in 'how do we do this again?' It gets processes out of people's heads and into documented, testable training, which makes onboarding faster and more consistent. It takes effort to populate and needs upkeep, but for systematizing a growing team, it pays off.
FAQ
What is Trainual?
An onboarding and training platform to document processes and SOPs, then train and test employees on them.
Who is it for?
Growing small businesses tired of re-explaining how things work who want consistent, systematized onboarding.
Does it test employees?
Yes — you can test and track that staff actually learned the material.
Is there a trial?
Trainual offers a trial — start through our link.
Affiliate disclosure: this article contains affiliate links. If you sign up through them we may earn a commission at no extra cost to you. We only recommend tools we use ourselves.