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What is ARR?

Annual Recurring Revenue

DEFINITION

Annual Recurring Revenue (ARR) is the predictable yearly revenue from subscription customers, normalized to an annual figure.

FORMULA
ARR = Monthly Recurring Revenue × 12
DEFINITION
ARR
Annual Recurring Revenue (ARR) is the predictable yearly revenue from subscription customers, normalized to an annual figure.

Why ARRmatters

North-star metric for SaaS valuation and operations. ARR growth rate + retention = company health. Investors value SaaS companies at 5-15x ARR based on these two factors.

Worked example

Plug a real number into the formula to see ARRin action:

// Formula
ARR = Monthly Recurring Revenue × 12
// Example calculation
Plug your numbers into the formula above to calculate ARRfor your business.

Numbers are illustrative.Try our Customer LTV Calculatorfor your real numbers.

Common mistakes with ARR

  • 1

    Reporting MRR without separating new, expansion, contraction, churn. Net new MRR is the only number that matters for growth.

  • 2

    Counting trial signups as the conversion event. Activated trials (defined by an action) is the right gate.

  • 3

    Ignoring product-qualified leads. PQLs convert 3-5× higher than marketing-qualified leads.

How to improve ARR

  • Move from MQL to PQL definitions. PQLs convert 3-5× better and reduce sales waste.

  • Build an activation metric tied to value realization (e.g. "X events in 7 days"). Drive trial users to that bar.

  • Use NRR as the north-star: 110%+ NRR means the business compounds without acquiring new customers.

Common questions about ARR

What is ARR?
Annual Recurring Revenue (ARR) is the predictable yearly revenue from subscription customers, normalized to an annual figure.
How is ARR calculated?
ARR = Monthly Recurring Revenue × 12
Why does ARR matter for marketing teams?
North-star metric for SaaS valuation and operations. ARR growth rate + retention = company health. Investors value SaaS companies at 5-15x ARR based on these two factors.

Related terms

Need help applying ARRto your business?

Book a free 30-min audit. We will benchmark your ARRagainst your industry and flag what to fix first.

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