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What is Deliverability?

Email Deliverability

DEFINITION

Deliverability is the percentage of emails that reach subscribers' inboxes (not spam folders).

BENCHMARKS

Target: 95%+ inbox placement · Below 85% = deliverability problem

DEFINITION
Deliverability
Deliverability is the percentage of emails that reach subscribers' inboxes (not spam folders).

Why Deliverability matters

Affected by: sender reputation, list quality, email content, SPF/DKIM/DMARC authentication, engagement rates. Drop-off in deliverability is the #1 silent killer of email revenue.

Common mistakes with Deliverability

  • 1

    Sending the same content to your whole list. RFM-segmented campaigns deliver 3-5× the revenue per send vs broadcast.

  • 2

    Measuring open rate as the success metric in 2026. Apple MPP made open rate noise; revenue per recipient is what counts.

  • 3

    Skipping welcome and abandoned cart flows. These two flows alone usually drive 25-35% of total email revenue.

How to improve Deliverability

  • Build core flows first: welcome (3-5 emails), abandoned cart (3 emails), browse abandonment, post-purchase, win-back.

  • Implement RFM segmentation (Recency × Frequency × Monetary) and tailor send cadence per segment.

  • A/B test send times by segment, not in aggregate. Engaged buyers and dormant buyers have different optimal times.

Common questions about Deliverability

What is Deliverability?▾
Deliverability is the percentage of emails that reach subscribers' inboxes (not spam folders).
What is a good Deliverability benchmark?▾
Target: 95%+ inbox placement · Below 85% = deliverability problem
Why does Deliverability matter for marketing teams?▾
Affected by: sender reputation, list quality, email content, SPF/DKIM/DMARC authentication, engagement rates. Drop-off in deliverability is the #1 silent killer of email revenue.

Need help applying Deliverability to your business?

Book a free 30-min audit. We will benchmark your Deliverability against your industry and flag what to fix first.

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